Backup Employee Get in touch

Now onboarding · US & Canada

Your employee left.
What they knew didn’t.

When someone leaves, we copy their work accounts data and turn it into an agent that you can talk to. Ask it anything and get answers that cite the email, message, call or file.

  • Google Workspace & Microsoft 365
  • Read-only access
  • Stored in your cloud
Dana ReyesTom OkaforRae Novak
Dana Reyes ArchiveAccount manager · records to 29 Aug

Today 9:41 AM

Did Dana send Fernbrook the new price list before she left?

Yes. She emailed the fall price list to Priya S. at Fernbrook Grocers on 22 Aug. Priya S. replied the next day asking for case-pack sizes. That reply was never answered.

Email · 22 Aug · Fall pricing, Fernbrook

Who was her contact at the co-packer?

Marco R., operations lead at Saltmarsh Co-Pack. They last spoke on 12 Aug, on a call about the October run.

Call transcript · 12 Aug · October run

Example · names and details are illustrative

Agents for business continuity.
Secured in your cloud.
Every answer cites its source.

  • Accessible archives

    Their email, calendar, files, chats and call transcripts are stored with read-only access. Cryptographically verified.

  • Secured in your cloud

    The archive lives in your company’s own Google Cloud or Microsoft Azure account, not on our servers. You own it, and you decide how long it stays and who has access to the agent.

  • Conversational interaction

    Ask the agent in plain English. Each answer names the email, message, call or file it came from, so anyone can check it.

What we file

Every place their work happened, in one archive.

Start with their Google Workspace or Microsoft 365 account, then add the chats, calls and customer records around it.

  • Email · Calendar · Files

    Google Workspace

    Gmail, Calendar, Drive and Contacts, including files other people shared with them.

  • Email · Calendar · Files

    Microsoft 365

    Outlook mail and calendar, OneDrive, SharePoint and Teams chats.

  • Chat

    Slack

    Channels, direct messages and the files posted in them.

  • Chat

    WhatsApp

    Chat history from company phones, including groups with customers and suppliers.

  • Calls

    Call transcripts

    Zoom, Google Meet, Teams and Fathom recordings, as searchable transcripts.

  • Sales

    CRM notes

    HubSpot and Salesforce notes, deals and activity history.

Choose your model

Private by default. Or the AI you already pay for.

Answers come from the Backup Employee LLM, a lightweight model tuned for conversational search that runs only inside your own cloud. If your team would rather use the AI it already has, connect that instead.

Record · Backup Employee LLM

The fortress. Nothing leaves your cloud.

Optimized for
Conversational search across email, chat, call and file records
Runs in
Your Google Cloud, Microsoft Azure or other cloud provider
Runs when
Someone queries the Backup Employee agent
Trained on
Synthetic employee records (none of your data)
Sent to AI providers
Nothing
Billed
At cost, to your cloud account
Record · Bring your own model

The quick start. Use the AI you already pay for.

Model
Claude, ChatGPT or another provider you already use
Runs in
Your existing AI account
Runs when
Someone queries the Backup Employee agent
Set up with
Your own API key
Sent to AI providers
Only the records your question retrieves
Billed
To your existing AI plan